Athens' Own Interns

May 262016
 

Over the past few days I have been trying to get Athens’ Own’s twitter up and running again. I think that twitter is an easy way for local businesses to connect with students, the majority of which use this form of social media. I first went through and followed a large number of local businesses, made some connections between the Facebook and twitter account, and then began posting a few tweets about dry aged beef.

I was looking at some of my favorite twitter accounts, the majority of which are social issue based. I noticed that a lot of these pages had graphics that they used to show statistics and facts about the causes they were passionate about. Having some graphic design past, I decided that a post about why eating local beef could be something that would work well for Athens’ Own Beef.

It wasn’t until Con was asking me about where this project could be useful that I started to think about the big picture; thinking about other small business in the area that I realized that we didn’t simply need a graphic for Athens’ Own, we needed a campaign for local foods and products. A campaign that could:

  1. Have multiple different graphics that could be placed around Athens. Each could have a similar slogan and graphic styles, so that if they were all placed in windows, people walking down Court Street would see and recognize they were together. Think this could get a conversation or at least an action out of these students.
  2. These graphics can be generalized to the big picture of eating local. This means that Athens’ Own could be providing resources for other local businesses to have an easy and free way to market their businesses. This will just further increase the community wellness and resilience that Athens’ Own strives to achieve.

So what products could use this?

Of course Beef, which I had already started on. But other products and businesses that Con partners with could be Beer, Cheese, Coffee, Produce, Baked Goods and a variety of local foods in restaurants that could benefit from a graphic about helping local businesses rather than just a local product.

While making my graphic I was trying to think of a campaign name that would work well. It would need to be spunky and grab attention, and in today’s marketing world, the shorter the better. I finally thought “what will it take for people to Get It?” and there was my slogan. Get It? We Do.

Using a tad of subliminal messages, this is kind of like saying “This is easy to understand, did you not already shop locally? Wow thanks dude.” It won’t outright make the consumer feel stupid, it would only kind of tug at their intelligence my making it sound like they missed out on some great smart and trendy way to be a good buyer. And by ending it with a little quip saying that as a business we do, means that the customer will want to associate themselves with the brand, or at least use it as an outlet to make a local purchase. It’s then that the delicious product seals them in, and they are now a faithful customer.

I think that though this may be a great way to get consumers interested in buying local, it’s still important that this campaign is going to be a way for sellers to have access to graphics and advertising they may not get to use if they are either not familiar with graphic design, or if they don’t have a way to get marketing for their small business.

After I have a few good graphics for specific businesses, my plan is to go from business to business on Court Street and ask them if they would be interested in putting the literature up in their window. Then the next step would be using social media to start moving the campaign out of Athens, and maybe utilizing some social change or other twitter accounts to get it moving.

I think this may be a good way to “get the conversation started” on resilience and community wellness. Starting a marketing campaign that’s free for local businesses could spark interest for people who wouldn’t think of just giving their work up, and trying to tell them that it’s the big picture that matters now.

May 202016
 

I began my day Friday by having a discussion with Kathy on the reflection I posted about my FEMA training test. I received my certification, and we were discussing the ways I applied it both to my life and to working with Athens’ Own. We talked about how you can look at the incident response guide not only as a way to handle chaos, but also how things should be universally managed. For example, if a larger business was set up this way, there wouldn’t be information lost between a CFO and CEO, and there would simply be one direct command that moved down from Incident Commander to the Section Chiefs. This would also make it easier for corporations to communicate amongst each other.

Con entered our conversation and mentioned to Kathy that I had been given the Sustainability RA job for the coming year, and so we talked a bit about the kind of work I would be able to do with that. We drifted to the topic of how history is important when you start any new project. For example, as a sustainability RA, it would be beneficial to think about the past actions the university has taken to achieve sustainability, and the ways I can use these programs to my advantage. I also can look for weak links in the programs and try to find ways to make these better.

The Eco House, a great program started by the university, has a weak link of having low visibility. For example, if marketed well, this house could gain popularity and possibly lead to a second one being built, something that over time could provide a really great off campus sustainable living area that could have a positive long term influence on the students who participate. Now seeing this weak link, I know that if I am able to market my attempts as a sustainability RA well, I could enhance the program and potentially grow it.

This idea, of looking for the weakest links, especially in the history of a program, is applicable to the project I proposed in February. The idea is creating a food source that is provided by the University to both prevent food waste, and to help families in need. First looking at the history, I was able to asses that a past weak link was that people were attempting for the food to be donated, which can cause issues of freshness. The school wouldn’t want to do this because they could be liable for food poisoning or other occurrences with donating already cooked perishable food.

That’s why I tried to think a way around it; to try to create a program that kept the university from being held liable, but also wouldn’t cost them a great deal extra to put in place. So trying to kill two birds with one stone, I thought about all of the left over meal swipes there must be at the end of the week, and also needing to keep the food in the dining hall. I decided that providing a swipe system where community members could use these swipes would be the most effective.

Now Kathy brought up an interesting point. How would these community members reach the campus? Some people can live as far as 40 minutes away from campus, and there isn’t public transit from that far. Is the cost of gas really worth it for these family members? She also brought up a term I hadn’t heard before. The “Town-Gown” Gap is a gap that represents the lack of understanding between campus members and with the community they live in. This is something I know I have talked with Con about as well, about how students are either oblivious of the problems in the community they live in, or even that if they do know, they attempt to “fix” it, which just alienates them from their community even more.

An example of this is that if we were to set up a type of “soup kitchen” form of food service, community members may be unlikely to attend because they see it as us handing down food scraps. For my proposal to work, I need to close this town-gown gap and find a way these two groups can work together as one community. This is why I think using Kathy’s mantra of “Inform; Empower; Mobilize” will be the most effective way to get progress in this areas.

In the few weeks I have worked with Con and Kathy, I feel like I have learned a great deal. We have talked on so many different levels, about Athens’ Own, about the Athens community, and about the big picture of how to start teaching out so that everyone has an opportunity to learn in this hands-on and passionate way. I am so grateful that they have been so kind and generous to me, making my first summer away from home a learning opportunity and not just another summer consumed by part time employment.

I am excited to start using some of the knowledge that has been passed down to me to start working on this program to my best ability. In situations like this, I turn to my favorite wisdom quote. “There is no try. There is simply do or do not.” And yes, it’s quoted from Yoda.

May 182016
 

I took a minute to think about the impact of the FEMA Incident Response Training, and how it could apply to a business. It reminded me a lot of how my job at Chipotle was ran, with different managers for different employees to respond to, and a type of horizontal and precise lineage of command. During the busiest dinner hours, we had to remain at our stations, no exception, and those who were prepping had to do so according to the most recent shortage.

Though this is not and identical concept to using ICS for disasters, it did help me put in to context how FEMA is so efficient. If everyone reports to their job and their manager, then things will move much more smoothly and there will not be as many accidents as people know their specific job and how to do it. And often when people are faced with disaster they can be freaked out or may not function as well without a specific plan or chain of command to follow.

For Athens’ Own, this could mean responding to local incidents or product issues quickly by having a commander give distinct directions. If thinking about Resilience, this could be even more useful because sometimes the actions put forward to promote sustainability are not executed to their full ability because no one has a distinct job or goal.

If there were to be more direct actions and committees that were working to create a more resilient community, like how Athens’ Own is, and they were to use the leadership patterns described in FEMA, there would be much more progress. Community leaders would be able to designate assistance to certain areas of need, and there wouldn’t be efforts lost in translation. In order for there to be real change or progress there needs to be clear goals and there needs to be people working towards that goal. I think that FEMA’s ICS training could be an invaluable asset for organizations and businesses.

Con and I spent the day driving from business to business collecting payments as well. Aside from having the opportunity to get a full tour of the Jackie O’s Brewery, Con also gave me some insight to how he keeps track of sales invoices and how he keeps record of Accounts Receivable. Though we have spent plenty of time in Accounting class talking about accounts receivable, it was interesting to see the documentation at work for an actual business. It was also great to meet the people and businesses that are affected positively by Athens’ Own, and in general meet some of the lovely people in Athens.

May 162016
 

The past few days with Athens’ Own we spent brain storming the ways we could get Constantine’s vision out in to the community and to help get students interested in partaking in the unique internship experience that Athens’ Own offers. With breaks to try samples of maple syrup, we had a long discussion about what would be important in a job posting to get students like this to participate.

We discussed different students who we would think would be helpful in the building of a program, such as communications, management or strategic communications students who could help to write job postings, project the business vision out through means like Facebook or marketing, and students who would be interested in furthering the project and teaching their fellow students.

Something we talked about that I found particularly interesting was that if you were able to use education students to participate, you could have them create a learning plan that may help to further the learning process for other students. The key success factor for this is that students need to see that their community needs help economically, socially and environmentally, and that the students want to further their own understanding of how to fix it, along with wanting to influence their peers to do the same.

I think it is also important that Athens’ Own emphasizes the unique experience it offers. Some students may only be attracted to the glamour and money that is behind a larger corporation’s internship program. If we were able to get the word out to students that this opportunity was different, and that it focused on teaching important community skills that would help their career, we could help to inspire them to pursue the most ethical and beneficial career motives.

As I have begun writing the Internship job descriptions, I am noticing that though there is a very general way to bundle the different types of internships that Athens’ Own offers, it’s also important to recognize the differences to resilience each type of intern can make. While a Communications Intern may focus on projecting the information outward and trying to spread the ideas of resilience that Constantine works on, a management intern may try to work more on the internal aspects of Athens’ Own and how it uses resilience personally. Or if you look at me as a Marketing Intern, you can see that I am working towards resilience by trying to create a way for the program to self-market to students who should be interested in supporting the Athens community they live in. I also think that marketing can be useful for communicating not only business to customer, in the sense that interns could be seen as customers, but also business to business, if they were to begin doing joint marketing ventures with local Athens businesses.

Today, we spoke with a Jackie O’s manager about a marketing opportunity for Athens’ Own. The bar is interested in beginning to serve high-end steaks and meats. This could be a great business opportunity for a local business like Athens’ Own who sells meats, and a great opportunity for the local farms that Constantine works with. Con proposed a mutually beneficial approach that would use a form of joint marketing for Athens’ Own and Jackie O’s. I think this is an excellent idea, and that it would not take away from either of the individual business, but could substantially help them grow together.

I began throwing some ideas around in my head about what type of marketing would work for these companies, and when Con showed me the Jackie O’s Facebook page and some of the marketing they have done for Athens’ Own in the past, I thought this would be a great medium for an ad. A useful slogan could be “what could go better with a local brewed beer than a locally raised steak?” or even mentioning that both of these products can be sold and taken home if the consumer likes the product. If people enjoy the product while they are in the bar, why not pick up a six pack and another few ounces of steak to make while at home? This would benefit both businesses.

May 062016
 

I began my day at the Broadwell Hill Learning Center being greeted by Shiloh and Tala, and of course getting covered in hair as they begged for attention. Once they got their hellos, I began talking with Kathy about how she raises her worms and the concepts of verma-compost. I had never known that worms could be so picky about their environment. They hate light, need the right amount of moisture, and like certain foods.

This was also the first time I learned how Athens’ Own takes a lot of food waste from local businesses to create multiple different composting bins. I think this is a great method, and I think in the future if larger businesses could begin employing this form of off grounds composting for their food waste, this could be a great way for local farmers to build composting businesses, and to slowly heal the earth we have been filling with trash for the last century or more. It was around this time that I joined Constantine to talk while he replaced the wheel bearings on the Athens’ Own truck.

We began our discussion with the topic of how to use my Holistic Goal. Constantine talked about how creating a personal holistic goal can make it easier to align community and team members together. By seeing where each others goals are similar, you can create plans together to help one another achieve those goals. An example could be how my holistic goal includes having meaningful work; work that helps others. Because Athens’ Own has the goal to help community members and to create a better local economy, our goals are parallel and can work together to help reach those individual goals.

Con also used the term “compounded interest”, a common financial term, but he used it to describe how a person can “invest” in another person’s human capital, and in the long run this can lead to them receiving “interest” off each other, by taking in interest in one another. By taking the time to help one another, you can in turn benefit yourself. This works in to the marketing world by showing how taking time to include people in the marketing discussion, who may be without a business major, can make a marketing team stronger. Application of this could be using biology and conservation science students to help create a marketing plan for Broadwell Hill and Kathy’s verma-compost business; using students with Journalism or Communications majors can help a marketing team plan different ways to publicize a company like Athens’ Own. I thought this was a great way to think outside the business box, by creating a team with multiple different backgrounds. This can help to stimulate compound growth by utilizing human capital.

A specific discipline Constantine took particular interest in was that of an actuarial. This discipline uses numbers and statistics to help create an idea of what the future might look like; specifically for Con, what the world will look like for my generation’s grandchildren and great-grandchildren if people continue to take our forests and environment for granted. There needs to be a push for people to realize that the health of their communities and the Earth is a necessity, , and for people to start thinking about how to get the word out to millennials especially, because we are the next people to work for the world.

In the context of the Athens’ Own, Con describes it as being “in” internship, rather than being at an internship. The difference is that Athens’ Own wants to create a work experience that is indicative of the real world and that helps those who are “in” internship cultivate new thought paths while on their malleable journey towards the Worker Readiness Certification. Con described the opportunity to use modern gaming styles as a way to get students more involved in an internship experience, and also to get them involved in the revival of Earth. This game would have levels, one could be an individual project, such as reading At Home with Holistic Management, and others could be team based, such as a project similar to Ohio University College of Business cluster. Each level would use different incentives and goals to help keep the “player” motivated, but also to help them build up interest in the community and economy around them.

My main takeaway from our discussion was the importance of teams, and how the way to make influence is to work in groups, even if they’re not your typical persons. Thinking outside the box, and trying to find ways to get millennials involved with each other and with their surrounding communities is the only way we’re going to be able to insight change. Before I left, Constantine was putting back together the wheel bearing and began to explain to me how you would typically tighten the final bolt that much, but for how the car had aged that’s what was appropriate. I took this in my own small metaphorical way of thinking of how certain teams, like the parts of the bearing, will fit together differently, and just like our discussion about making unique teams, the car needed its own unique touch to work its best. I also learned that I should never over tighten a wheel bearing if I ever need to work on one in the future.

Feb 032016
 

My time at Ohio University has opened my eyes to some of the privileges I’ve had in life. The most substantial being my availability to food. There has never been a time in my life where I have not been able to feed myself, and this is something I believe has blinded many of my fellow students as well. We all have heard the saying “There are starving children in China, eat your dinner.” but may of us don’t realize that there are starving families in Athens. I think that a project that could open the eyes of the student body to the region the live in, and create a call to action for local businesses to get involved could really be an amazing opportunity to help fight the poverty that surrounds this wealthy University.

I think this project would be best completed in steps.

Step 1: Student Awareness

This portion of the plan would involve bringing information to the students. Putting posters around campus that highlight some of the facts regarding Appalachian Poverty, maybe highlighting some groups that are already active in Athens that they may have only heard of by chance, or a widely unused resources on campus, using residence halls to participate in food drives and promotion. Step 1 is important because if students are unaware of the issue, they won’t act as a support system for our project.

Step 2: Local Business Participation

Small business are the backbone of Athens culture, and I think getting them involved in a community they have been apart of for years would be a great move. This could be smaller scale initiative such as making a “Pay it Forward” program where students can buy meals ahead of time for people in Athens who may not be able to afford it, or having reading materials about the poverty in the area, or donation boxes for local organizations. This can help support Step 1 by bringing community members and off campus residents who may not be in areas on campus that Step 1 would affect.

Step 3: University Involvement.

This is the most in-depth part of the initiative, which would be to somehow work out a system with Ohio University where the dining halls would decrease waste by turning them in to a soup-kitchen once a week. This plan is based off the idea that food  from the dining halls cannot be donated because of health regulations, but if they were use utilize the left over food they have at the end of the week, they could greatly benefit the community. This will be more difficult to coordinate because it involves going through the University and there will have to be compromises based on costs for the university etc.

I am excited to be able to present this idea through Athens’ Own. I hope that this could be a great chance to get Ohio University more involved in its community and make a lasting impact on the people who surround the school.

Apr 012013
 

This log covers both Tuesday (26) and Thursday (28).

Tuesday, Alyse and I first packaged some more marinated olives and sealed jars of honey. After we were done with those two things, we went to Seaman’s to inventory our products, which was good since I hadn’t done that before and so I learned more of where our things are in Seaman’s. We back back to ACEnet and got everything ready to go to stock Seaman’s. We couldn’t yet take stuff because Constantine was not yet at ACEnet and we needed the inventory book which he has in his truck. While we waited, I worked on my HM stuff (whole and goal) while Alyse also did some things on her computer. Once he got there, he sliced some more aged cheese for us to take with us to Seaman’s and then the two of us went there. We then stocked Seaman’s with our newer products to replace the ones that they had sold. I hadn’t yet ever done that before and so that, both the inventorying and the stocking, were fun and learning experiences.

Thursday, we didn’t package anything but we mainly first inventoried the AO cage at ACEnet and replaced cheese boxes milk crates or other boxes because the cheese boxes aren’t holding up under the increasing weight on them. We also placed a few orders to places like Snowville Creamery and we also prepared deliveries to places like 9 Tables and Jackie-O’s. Once we were done with that, the three of us went to the conference there at ACEnet and we did a little resilience chart exercise, using the initial cattle that we get the beef for everything from. Stating at the farm level, we looked at everyone involved in the processes of the AO beef and we got something like this: Farm, (Redbird Ranch) processing, (Dick’s meat processing) ACEnet, (value added, one of which is some aging) retail, (packaged, Seaman’s, Hill’s Market in Columbus) retail, (cooked/served, Farmers Market, 9 Tables) and finally ending in compost which he gets from some of the business which will then circle back to the beginning of the cycle. There were of course other steps and other businesses involved, but I can’t remember them all. Constantine also said on Saturday that a good way to view the products (the meat sticks for one) is to look at them like they are Legos and to look at them like they are a new kind of building blocks and that the building is in fact the community. When you look at how many people/businesses are involved in just one product, I think that analogy of them being Legos is quite right.

Apr 012013
 

On Monday, Alyse and I first packaged coffee and then bagged and made some more spiced cashews. We then went to the conference room and Alyse gave me a short tutorial on the athensown.net wordpress stuff. She showed me how to update the plugins and how to backup the site. She then tasked me with making a small page on athensown.net and to mess around with themes, colors and stuff. I did and it’s rather easy, once you figure out your way around. Just a few things to remember, never update Widget Context; it will break EVERYTHING. Also, under discussion in making a new page, ALWAYS unclick both “allow comments” and “allow trackbacks and pingbacks”.

Mar 252013
 

The other day, Alyse and I went to the opening of the new Hills Market in Columbus and as per her request, this log will have more of a theme than just about the day.

Her first question: “In what ways did you see the Hills Market attempting to be sustainable and build community resilience? How do you think Athens’ Own could help them towards this goal?”

I think that they are doing pretty well in that first part, considering the large amount of “Made in Ohio” products that they have for sale. They aren’t just relying on big national companies for their products, even if that company is organic or whatever. They involve many small Ohio businesses and seem proud to do so. That involvement makes everybody a bit more sustainable and resilient because if they sell the products, that’s more income for the producers (thereby helping those small businesses) and more for the store itself.  As for the second part, I think that Athens Own is helping the Hills Market by providing them with a great Ohio product that doesn’t just come from one Ohio business, but also from the various farms that the meat comes from in addition to Athens Own.

Her second question: “Do you think selling our products at the Hills Market is a good “form of production” to bring us closer to our goal?”

I do think that the selling of AO products does help in bringing us closer to the goals. It certainly helps with “generate profit from fulfilling work.” I also think it helps with the “participate in activities that are fulfilling, challenging, and inspire growth and development.”, mainly the challenging and growth and development,  in that it is a bigger distributor than anything AO is involved with so far. That’s growth and development, but also the challenge is in providing more product to a big (er) distributor.

Her last request was to go through the holistic management testing questions with the decision to sell or not sell at the Hills Market.

I think that (from what I have learned so far) the decision to sell seems to pass the relevant questions. The only thing that I think could be worked on and therefore would help,  is the pricing of  the sausage. It appeared that AO had increased the price of the meat  for just Hills Market transactions (which they would still need to mark up) and not for everybody. I think that if AO gave them a lower wholesale price for the meat, the Hills Market would sell more, needing more from us thereby helping us towards our goals.

 

Mar 132013
 

Yesterday was the first day that  I did any serious work (besides the work at the Farmers Market) for Athens Own. I worked with Alyse and Matt at ACEnet bagging coffee, cashews, marinated olives and we started a new batch of olives. As expected, I saw a new side of Athens Own. I see most of the products at the market and I have even in the past helped packaged some of the stuff at the market itself, but I hadn’t yet  participated in this process to this extent. Seeing as how I had done some this before, I already knew how do most of it, but I had forgotten some of it. I quickly re-learned what I had forgotten about the coffee bagging process and of course learned new things throughout. The same goes for the cashews: I re-learned some things and learned some new things. As for the olives, I didn’t really remember that AO even did olives, but as soon as I saw them I remembered. That was all learning, both the packaging process and the making/starting of the new batch.

I also learned things about ACEnet itself.  I learned more about the contents of the AO cage and the freezer/cooler. I learned more about the layout of ACEnet and where things are like the sinks and which sink is for what and where utensils are. I also saw more of that local community mindset because there were other people there at ACEnet doing things too. It seemed like everybody was everybody else’s friend. Even the people I hadn’t met before were really nice and accommodating.

All in all, this internship is full of learning and new experiences and I expect it to remain that way. It’s also more learning and experience than I could get from the market alone.